About

“We develop industry-leading IT solutions and services that are essential for global life sciences clients, solving their most pressing challenges in quality, compliance and efficiency.”

At Glemser, we’ve been on the cutting edge of technology and client service for over 30 years. Learn more about the benefits of working with Glemser and the methods we use to save you time and money while improving quality and compliance.

See how we serve our clients

The Team

Glemser cultivates a high performance culture. Our customers demand it. We do that by clarifying values and communicating them consistently. We reinforce positive behavior, encourage open communication, give employees empowerment in their roles, actively collect feedback, and focus on what matters.

We are a professional organization that values individuality, understands the need for work/life balance, and strives to provide best in class benefits to retain our colleagues.

The Founder

Ray Glemser

With deep knowledge navigating the FDA, and decades of experience building processes to support quality content in Life Sciences, Ray Glemser has brought innovative solutions to his clients since he began Glemser in 1987.

Always striving to take a best fit approach, Ray has built the company on providing excellent service at fair rates. Now over 30 years in business, Ray as built a team of experts that specialize in solving complex issues in complicated fields.

History

1987

Started under the Pennsylvania Ben Franklin program based on a joint study between IBM Watson Research and Lehigh University to develop 3D graphical software services for high-tech manufacturing applications

1993

Pivoted to professional services to configure, validate, and support on-premise document control, manufacturing execution, and quality software for medical device manufacturers and food packagers to comply with US Food and Drug Administration (FDA) regulations and improve quality

1998

Formed Content Practice to implement enterprise document management repositories and automated workflows for global pharmaceutical clients in North America to improve document quality and compliance with FDA regulations

2007

Based on practical business process experience, software expertise and regulatory knowledge, embedded intellectual property into a compliance software framework called xmLabeling™ to manage complex product labels in compliance with FDA and European Medicines Agency (EMA) regulations and extended software product development to Noida, India near Delhi

2010

Separated the core compliance software framework as xmContent and developed the xmSpecs application to manage quality testing specifications and analytical procedures for pharmaceutical clients in North America and Europe

2013

Formed Quality Practice to configure and validate quality management applications and opened an office near Dublin, Ireland to collaborate with regulated Western European clients

2015

Developed a clinical labeling application called xmClinical in the xmContent suite to manage clinical labels for global pharmaceutical clients to reduce the risk of noncompliance during clinical trials in different geographies throughout the world

2017

Rebranded the xmContent suite of applications to Compliance Author to emphasize authoring that enhances regulatory compliance over structured content technology

Mohler Lab, where it all began in 1987