Department: Operations
Hours/Status: 40 Hours Job
Location: Virtual/Remote/Client Site
The Intelex Practice Lead should be a proven leader with the ability to translate complex business and technical challenges into results. Glemser professionals are progressive thinkers who create, protect, and transform value for our clients so they can thrive and grow. Our rapidly growing company is seeking candidates who are innovative, curious professionals who bring functional depth and industry insights to our clients.
Responsibilities
- 8+ years of related work experience in a similar consulting practice or function servicing cross-industry clients at a national or international level
- Full lifecycle project implementation experience as program manager or above
- Ability to lead a diverse ecosystem, with teams comprised of internal employees, contracted employees, vendor, and client teams working toward a common goal
- Ability to develop and grow client relationships, prioritize tasks for team, resolve issues and risk, and oversee program / project plans
- Command over spoken and written communications
- Excellent time management, critical thinking, and follow-up skills
- Proven ability overseeing teams to deliver complex and time sensitive projects
- Able to build relationships with client executives to understand current issues and opportunities and sell Glemser’s services
- Oversee multiple concurrent engagements serving as the client point of contact
- Experience creating resource plans and pricing documents in alignment with company financial goals and working understanding of how to have positive impact on project and practice financials
- Meet and exceed utilization targets of the Intelex practice
- Intelex, ESG, or QMS system experience / certifications preferred
Job Duties
- Lead sales cycles with clients and vendors, including project planning, scoping, pricing, and roles / responsibilities
- Oversee and support project managers throughout full life cycle implementations including design, build, testing phases, and go-live
- Assign the creation of business requirements documentation, system design, and transformational goals across client teams and
- Mentor and guide team members through planning phases to align on scope of people, process, technology, and change management components of implementation
- Guide client and project teams though the deployment lifecycle while adhering to project goals, outcomes, and timelines
- Oversee coordination of training programs to prepare end users for deployment
- Responsible for growth of US and EU pipeline each year in accordance with company growth goals
- Working knowledge of Glemser service offerings to cross-sell services to existing clients
- Lead opportunity identification in the form of new clients and change orders by creating detailed proposals, budgets, and work plans
- Develop junior team members to progress forward through the career continuum
- Participate in other business development activities as needed
- Other general and administrative responsibilities included participation in meetings, preparation of minutes and follow-up items as appropriate
- Manage Intelex partnership and establish senior rapport
Additional Requirements
- Minimum Education: Bachelor’s Degree
- Physical Demands: Computer usage
- Travel: As needed, up to 60%
