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Case Studies

Kimball Electronics


  • Manufacturing
Business Function
  • Electronics manufacturing
Solution Type
  • Intelex
Project Type
  • Implementation & validation of NCR & CAR Intelex applications

The Problem

  • Kimball Electronics is a multifunctional organization that provides end-to-end engineering, design, and manufacturing solutions with sites across 8 countries and over $400 million in annual revenue.
  • The organization recently received two prestigious awards from Nexteer Automotive for Superior Customer Service and Perfect Quality.
  • Kimball Electronics had an outdated legacy system that was used to track CAPA occurrence. The system no longer met the needs of the organization and they required modern, flexible solution.

The Solution

  • Glemser was engaged with Kimball Electronics as an implementation and validation partner for the installation of 2 Quality Intelex applications, Nonconformance Reporting and Corrective Action Reporting.
  • In addition to leading the implementation and validation of these applications, the Glemser team was responsible for project management and resource management in order to ensure project success.

The Benefits

  • The organization prides itself on its commitment to quality, reliability, and compliance. With the work of the Kimball Electronics and Glemser teams, the newly installed QMS software ensures the continued prioritization to these organizational values. This newly configured system will improve reporting activities, create efficient CAPA identification and resolution processes, and enhance the employee experience, all of which align to Kimball Electronics’ goals and values.