Book a Demo


Implementing Intelex: A basic guide

In today’s fast-paced business world, efficiency is key. Manual processes and outdated systems can slow down operations, hinder productivity, and lead to costly errors.

But what if there was a solution that could revolutionize the way your organization operates? Good news, there is!

Introducing Intelex, a leading provider of web-based management software designed to optimize processes, enhance regulatory compliance, and improve overall business performance.

Intelex is a comprehensive Quality Management System (QMS) that offers a wide range of modules to address various aspects of Environmental, Health, Safety, and Quality (EHSQ) management. From managing nonconformances, training data, audits, and more, Intelex provides a centralized platform to streamline operations and ensure regulatory compliance.

The Implementation Process

Implementing Intelex is not just about installing software; it’s a strategic process aimed at aligning technology with organizational goals. The implementation journey consists of five stages:

  1. Design:

This phase involves defining project objectives, identifying key stakeholders, shaping system requirements, and establishing a project timeline. Clear communication and support from all stakeholders are crucial to project success.

  1. Configuration:

Intelex is highly configurable, allowing organizations to tailor the software to their specific needs. During this phase, modules are customized, workflows are defined, and data migration strategies are developed according to the requirements and principles defined in the Design phase.

  1. Testing & Validation:

Before finalizing the configuration, the system undergoes rigorous unit testing to identify any bugs or issues. This phase allows for adjustments to be made to ensure a smooth transition, and the project team confirms that all design requirements have been satisfied. If required, formal validation of the system will be performed as well.

  1. Training:

User adoption is essential for maximizing the benefits of Intelex. Comprehensive training sessions are conducted to ensure that employees understand how to use the software effectively and efficiently.

  1. Go-Live:

The go-live phase marks the official launch of the Intelex platform within the organization. Continuous support and monitoring are provided to address any issues that may arise.

Partnership and Collaboration

Successful implementation requires a collaborative effort between the implementation partner and the client organization. While the implementation partner brings expertise in Intelex software and best practices, the client plays a crucial role in providing insights into their unique processes and requirements.

The responsibilities of the implementation partner include:

  • Providing guidance on best practices and industry standards
  • Configuring the software to align with the client’s needs and identified system requirements
  • Delivering comprehensive training sessions
  • Developing validation documents and performing executions
  • Offering ongoing support and maintenance services

The client’s responsibilities include:

  • Clearly communicating their objectives, expectations, and system requirements
  • Allocating resources and personnel for implementation, validation, and training activities
  • Providing access to necessary data and information
  • Participating actively in the testing and validation processes

What Comes Next?

Once Intelex is successfully implemented, the project is complete, but the journey doesn’t end there. Organizations must continue to leverage the software to drive continuous improvement and innovation. This includes:

  • Regularly monitoring performance metrics and key performance indicators (KPIs) through reports and dashboards to identify areas for improvement
  • Conducting periodic audits and assessments to ensure ongoing regulatory compliance
  • Adapting to changing business needs and industry requirements by updating and optimizing Intelex configurations


Implementing Intelex is not just a technological upgrade; it’s a strategic investment in the future of your organization. By embracing modern technology and best practices, organizations can streamline operations, enhance compliance, and further drive business success. Are you ready to take the next step towards transformation? Let Glemser be your trusted implementation and validation partner on the path to operational excellence.

Ready to implement your new Quality Management System (QMS) ? Contact Glemser today to get started.